1—Lifetime Limited Warranty for Concrete Sealer X-1 and Concrete Sealer X-2
If within the lifetime of your concrete any of the above products provided by Stone Technologies, Corp. prove to be defective in material or workmanship or fail to produce results consistent with Stone Technologies, Corp. specifications for the application in question Stone Technologies, Corp will replace any defective product or issue a full refund of the purchase price at Stone Technologies, Corp.’s sole discretion. We cannot be responsible for inferior materials and other products used previously providing an unsatisfactory surface to warrant product performance. Furthermore, Stone Technologies, Corp. will not be responsible for the cost of removal, installation or re-installation of any products or items supplied by third parties where such removal installation or re-installation to repair any defective products.
Furthermore, Stone Technologies, Corp. will not be responsible for and assumes no liability for the materials or workmanship or any transportation charges, labor costs or other related replacement of defective products, without Stone Technologies, Corp.’s prior written consent. This warranty is void if;
(a) the products are inappropriately stored, installed, or maintained or applied in accordance with accepted industrial practice.
(b) The products are inappropriately subjected to any accident, misapplication, abuse or misuse.
(c) Buyer has used, repaired, or modified the products after the discovery of the defect without Stone Technologies, Corp. prior written consent to continue use,
(d) Purchaser refuses to permit Stone Technologies, Corp. to determine the nature of defect claimed.
(e) Buyer uses the product in an application inconsistent with Stone Technologies, Corp.’s recommendations.
EXCEPT AS PROVIDED IN THIS WARRANTY, ALL WARRANTIES, UNDERTAKINGS, CONDITIONS OR REPRESENTATIONS (WHETHER INNOCENT OR NEGLECT) INCLUDING WITHOUT LIMITATION THOSE WITH RESPECT TO MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE QUALITY OR DURABILITY, WHETHER EXPRESSED, IMPLIED, STATUTORY ARISING FROM COURSE OF DEALING, USAGE OF THE TRADE OR OTHERWISE RESPECT TO ANY EQUIPMENT ORDER, ARE EXPRESSLY EXCLUDED. NO EXPRESSED OR IMPLIED WARRANTY IS GIVEN AS TO THE CAPACITY, EFFICIENCY OR PERFORMANCE OF ANY EQUIPMENT, EXCEPT AS MAY BE PROVIDED IN A WRITTEN AGREEMENT.
2—100% Satisfaction Guarantee
If for any reason you are not happy with the performance of any of our products or you are experiencing problems you can contact me directly within 6 months of the purchase date.
If we cannot resolve the problem to your satisfaction then we will provide more product to fix the problem or issue a full refund of the purchase price.
I guarantee Your satisfaction!.
We do not sell or share your name, address or email with any third parties.
We do not retain your credit card information in any type of database.
We have an “If in doubt, shred it” policy.
For the purposes of marketing analysis, we do track who (by IP address) visits our website(s). This information is only in aggregate form to determine how customers arrived at the website (e.g. from Google.com or Yahoo.com, etc.) and/or what country these users come from. This information is not sold or traded to anyone.
If you receive an email newsletter or some other form of bulk email from us and you do not wish to receive future electronic mailings please email us with the word REMOVE in the subject line.
You can return any UNOPENED containers of product to us within 60 days of the purchase date by
Fedex Ground or UPS (do not use USPS) to this address;
Stone Technologies, Corp.
189 Danview St
Cleveland, TN 37323
Retain your receipt and tracking information and contact us after
you know the product has been received by us.
After inspection of the returned goods, we will issue a full refund less a 20% restocking fee.